Return Policy
TriStar Aerial Lift & Equipment Sales Inc. believes in Customer Satisfaction. That's why we offer an easy return policy for returning items, purchased from TriStar Aerial Lift & Equipment Sales Inc. Within 10 days of your purchase, certain items can be returned to TriStar Aerial Lift & Equipment Sales Inc. at the address listed below via post, shipping, or courier for a refund. Items eligible for return are:
• Any item received in a damaged or defective condition.
• Any item received in error.

All returns require a Return Part Authorization (RPA) number from TriStar Aerial Lift & Equipment Sales Inc. Obtaining an RPA number ensures that the return process is handled efficiently and that credits are issued in a timely manner. Obtain an RPA number via phone, fax, or e-mail at the contact information provided below.
Record this number for your records and clearly include it in the shipping documentation with your return.
Remember, your return items must be securely packed, preferably in the package that they arrived in. The package must be clearly labeled with the RPA number that you will obtain from TriStar Aerial Lift customer support. This accurate labeling will allow proper shipping, billing, and tracking of your return to ensure you are credited quickly and properly.

Returns Address:
TriStar Aerial Lift & Equipment Sales Inc.
Attn: Returns Department
Ref: RPA #
P.O. Box 1037
Turnersville, NJ 08012
Phone: 856-885-6562
Fax: 856-885-4016